New Case Story | Actief Werkt!
Transforming candidate journeys
from slow responses to 4.6★ experiences
Transforming candidate journeys from slow responses to 4.6★ experiences
When recruiters spend more time chasing profiles than talking to people, everyone feels it. With Abby, Actief Werkt!’s AI recruiter, they replaced slow responses with faster conversations and great candidate experiences across 90+ branches.
Watch the journey
INDUSTRY
Staffing Agency
REGION
The Netherlands
INTEGRATIONS
RecruitNow (ATS) + Outlook + WhatsApp
SCALE
90+ branches
Challenge
Too many candidates, too little time
Growing volumes and manual processes made hiring harder. Recruiters spent too much time chasing candidates and managing systems, leading to slow responses, frustrated applicants, and missed hires.
Manual latency
Recruiters spent hours on screening calls, often reaching candidates 48 hours after they applied.
The "hidden gold" problem
Thousands of candidates sat in the ATS — but incomplete, unsearchable profiles meant they couldn't be matched or placed.
Diminished employer brand value
Slow response times weakened Actief Werkt!'s reputation in a competitive talent market.
Actief Werkt! wanted to modernise its recruitment process, improve candidate experience, and give consultants back the time to focus on people rather than admin. They needed someone (or something) patient, persistent, and consistent, qualities perfectly suited to AI.
Rianne Jelema
Head of Customer Success at Scotty AI
The solution
Meet Abby.
The digital assistant
Abby is the always-available face of Actief Werkt, engaging talent the moment they show interest.
Every conversation becomes actionable hiring data: screening candidates, enriching profiles, and booking next steps, all without a recruiter lifting a finger.
Never tired
Infinite patience
Always on-brand
Available 24/7
Abby is the first point of contact for applicants. She greets applicants, answers questions about roles, pay, and conditions, and helps them explore jobs; instantly, anytime.
During the conversation, Abby screens candidates against the role requirements, enriches their profiles, and builds a clear inventory of each applicant’s needs.
Every qualified conversation ends with a clear next step: a scheduled interview, group tour slot, or warm recruiter handover.
Two proven operating models
High-Volume Hiring
For large accounts
Used for accounts like logistics hubs. Abby handles end-to-end automation, assessing candidates and scheduling them into group time slots.
Group scheduling
Abby invites 10+ candidates into a single tour slot, manages logistics, and has the on-site team ready. Recruiter just shows up.
Small Business (MKB)
For local branches
High-touch support for local branches. Abby acts as a "Warm-Lead Engine," enriching candidate profiles and triggering immediate recruiter tasks.
Qualified handover
Abby captures 100% of profile data first, then alerts the recruiter that a warm lead is ready. Recruiter can take over live at any point.
Scotty AI orchestrator
💬 WhatsApp & phone conversations (voice & text)
⚡ Instant, human-like responses
🌍 Multilingual
📄 CV Enhancement
📅 Personal interview & group scheduling
🌙 24/7 availability
🔗 Orchestrates ATS, tools & channels
🤝 Human handover when needed
🔐 Secure storage
The result
What this means for the business
4.6
candidate satisfaction
71%
candidate profile enrichment
86.4%
applicants screened or scheduled automatically
22.8%
after-hours conversations (without adding headcount)
In the news
What people are saying
That AI will have a significant impact on the world of recruitment? That's certainly not news. We're only just scratching the surface of what's possible, Stanislaw "Stan" Wasowicz states in a podcast recorded during the recent Werf& Live ...
Abby is built on proven Scotty AI technology that has already interviewed hundreds of thousands of candidates in the Netherlands. Launched at Actief Werkt! in August 2023, she shows how AI recruiters are transforming hiring...
Ready to let Scotty do the work?
Actief Werkt! redefined their hiring journey. Let us show you how to automate your complexity and put your candidates first.
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