New Client Story | Jelle
Jelle's AI recruiter: the team got 60% of their day back
95% of applications were being rejected by hand. Then Jelle a single-office staffing agency in Rotterdam, hired Eva — an AI recruiter built for staffing agencies on Scotty AI — and now runs the full funnel, from first message or call to booked interview.
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INDUSTRY
Temp staffing
REGION
Rotterdam, NL
INTEGRATIONS
MySolution + Outlook + WhatsApp
TEAM
3 recruiters, 1 AI agent
Challenge
A market where speed the baseline.
Jelle's recruiters were spending at least 60% of the day on screening and scheduling, rejecting 95% of applicants by hand before a single interview was booked.
Human-gated first contact
Every inbound application required a recruiter before anything could move.
Lost candidates
Unmatched candidates were simply rejected, with no automated path to a different vacancy they might have fit.
Messy data, wasted effort
Incomplete profiles meant 15 minutes of manual intake per candidate, and recent interviewees were still being re-invited.
I looked at the results and thought: how can we have so many applications but so few people here for interviews? 95% were being rejected, all by hand. I had a full team and they were spending most of their day just on that first step.
Rebecca van der Kaai
Commercial Manager at Jelle
The solution
Meet Eva.
The AI recruiter
A fully interactive AI recruiting agent on WhatsApp and voice, integrated natively into MySolution and Outlook. Eva handles the complete candidate funnel, from screening and scheduling to profile enrichment. Recruiters only step in when a candidate asks for one.
Never tired
Infinite patience
Always on-brand
Available 24/7
Eva screens every candidate against the role's real requirements in real time — including open applications, matched automatically to suitable roles.
Matched candidates get an interview booked directly into Outlook, within a 24–48 hour SLA. Scheduling happens right inside the conversation, whether it's by voice or text.
Unmatched candidates are not rejected and lost. Eva presents 2 alternative vacancies and continues the conversation.
Eva finishes each candidate's profile after scheduling, so they arrive interview-ready (no 15-minute manual intake needed.)
Two things that make Eva, Eva
TONE & CONVERSATION
Built for Rotterdam
Before going live, Jelle stress-tested Eva specifically against their candidate demographic. Internal testers challenged her with blunt, direct, confrontational messages to make sure she wouldn't escalate, break, or feel robotic.
Direct, not robotic
The result is a tone that's direct, plain, and low-friction, matched to the people she's talking to. Candidates don't feel processed, they feel like they're talking to someone who gets it.
DATA & MATCHING
The data foundation
One of the most significant downstream impacts of Eva's profile enrichment is invisible to the candidate but transformative for placement capacity. Jelle has built its own matching engine on top of Eva's enriched candidate data.
Matched and flagged automatically
Completed profiles are automatically matched against every open vacancy across Jelle's client network, and the relevant client contact is proactively notified of a strong candidate.
Scotty AI orchestrator
💬 WhatsApp & phone conversations (voice & text)
⚡ Instant, human-like responses
🎯 Dynamic screening
🔀 Cross-sell candidates
📅 Interview scheduling & reminders
🌙 24/7 availability
🔗 Orchestrates ATS, tools & channels
🛡️ Duplicate & SLA safeguards
The result
What this means for the business
4.46/5
Candidate satisfaction
Up from 3.9/5 in 2024, before Eva.
24h → 1h
Median time to booked interview
Half of interviews are booked in about an hour of the first message; 67% within 24 hours. Down from 2-4 days of recruiter-dependent scheduling
51%
Cross-sell conversion
Half of the candidates offered a different vacancy went on to book an interview, instead of leaving the funnel.
~4 hrs/day
Recruiter time reclaimed
First-contact screening and scheduling took 60% of each recruiter’s day. With Eva, it takes under an hour.
95% → 78%
Rejection rate, structurally reduced
Cross-sell redirects a portion of candidates into alternative matches instead of lost applications.
PROOF POINT
How much Jelle now runs on Eva
In October 2025, Jelle moved to MySolution and took Eva offline for one planned week. The team couldn't absorb first-contact screening by hand anymore. When she came back, the relief was immediate. It was the clearest signal that Eva isn't a bolt-on tool. She's the operational layer Jelle now runs on, one that survived a full ATS migration in a single week.
What changed structurally
No more manual intake.
Candidates arrive with a complete profile - the old 15-minute intake is gone.
Duplicates caught automatically.
Every application is checked on arrival, recent interviewees are flagged, not re-invited
Full pipeline visibility.
Combined Scotty + ATS data gives leadership real numbers on appointment rates, no-shows, and channel split.
40%+ of conversations happen after hours.
Eva runs 24/7, catching candidates a human-only process would miss.
Consistency at scale.
Every candidate is screened the same way, every time — no variation, no fatigue.
When Eva went down in October, there was total panic. They couldn't do it anymore, there was just too much. Before, they always used to do it. But after Eva, they didn't know how to fit it into their work anymore.
Rebecca van der Kaai
Commercial Manager at Jelle
In the news
What people are saying
That AI will have a significant impact on the world of recruitment? That's certainly not news. We're only just scratching the surface of what's possible, Stanislaw "Stan" Wasowicz states in a podcast recorded during the recent Werf& Live ...
Abby is built on proven Scotty AI technology that has already interviewed hundreds of thousands of candidates in the Netherlands. Launched at Actief Werkt! in August 2023, she shows how AI recruiters are transforming hiring...
Sometimes people invite her to come over. They compliment her for working at night and tell her she can go to bed. They're worried about her. That's how real she feels.
Rebecca van der Kaai
Commercial Manager
We really trained her on how Rotterdam people talk. I tested her myself — said strange things, tried to catch her out. Her tone is direct, simple, no nonsense. What you see is what you get. I think that's one of the reasons the rating is so high.
Rebecca van der Kaai
Commercial Manager
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