Scotty AI for user and customer journeys
Scotty AI is a voice-first conversational AI platform that unlocks the power of human-machine teaming. We lighten the burden of work by automating tedious tasks at machine speed, allowing your team to focus on what they love. Scotty AI helps optimise and automate user and customer journeys.
This results in a happier and more productive team!
Scotty AI can handle tens of thousands of simultaneous conversations and tasks, making its scalability infinite.
Scotty AI offers true omnichannel process automation and provides real-time spoken and written communication in over 100 languages.
CHALLENGES AND CHANGES
Providing excellent customer service is essential for any business to thrive, but it’s also a constant challenge.
At Scotty Technologies, we understand the fiercely competitive market and that it’s not enough to just meet your customer’s expectations.
Today’s customers expect convenient and immediate solutions when they’re in contact with your organisation. To exceed customer’s expectations, your organisation will need to go the extra mile.
Try Scotty AI today and take the first step towards a more efficient, happier and productive workforce.
Did you know that
32%
customers will leave a brand or company they loved before after one bad experience.
up to 16%
ocustomers are willing to pay on average up to 16% more for a product or service when they receive excellent customer service
60%
of customers have switched to a competitor after a poor customer service experience
Introducing Scotty AI for user and customer journeys
Scotty AI’s digital workforce platform is your customer service assistant that helps your team at machine speed to engage with all customers immediately, anytime & anywhere, in- and outbound.
Scotty AI helps optimise and automate user and customer journeys. It functions as the only contact point between your customers and your organisation. It enables you to engage with your customers through their whole customer journey! You will quickly see a significant increase in revenue and reduction in costs, making Scotty AI a valuable investment for your business.
User and Customer Journey Automation
With our conversational AI and intelligent automation technology, your users and customers are able to retrieve information, and put in service requests through any channel or combination of channels. Because our platform integrates with all processes and systems, your customers are always informed and serviced immediately whenever they reach out to your organisation.
Try Scotty AI today and take the first step towards a more efficient, fun and productive workforce.
Customer (re)activation
Don’t wait until your customers seek contact but reach out so you prevent questions and service requests. With our conversational AI and intelligent automation technology, you can implement an out-of-the-box solution that meets the increasing demands of today’s customers
Try Scotty AI today and take the first step towards a more efficient, fun and productive workforce.
Customer (re)activation
Don’t wait until your customers seek contact but reach out so you prevent questions and service requests. With our conversational AI and intelligent automation technology, you can implement an out-of-the-box solution that meets the increasing demands of today’s customers
Try Scotty AI today and take the first step towards a more efficient, fun and productive workforce.
Hybrid Customer Contact Centre
Allow your customers to choose their preferred method of communication. Scotty AI offers true omni-channel customer journeys, providing real-time voice and text over the phone in over 100 languages. Both through inbound and outbound channels, for any digital channel.
Try Scotty AI today and take the first step towards a more efficient, fun and productive workforce.
99,9%
Reduction of waiting time
82%
Average cost reduction
5/5
CSAT
— 97.6 Customer Satisfaction
Maximise your team’s productivity and boost happiness with Scotty AI
We make it easy for you.
Scotty AI is a fully integrated service that integrates with your existing systems, people and processes without the need for big operational changes.
Adopt Scotty AI and benefit from our fair pay-per-use pricing and unlock great value from the first task Scotty AI handles for you onwards.
Do you want to know more?