Multiple channels, one solution.
In today’s market, 83% of customers expect an immediate response when reaching out to a company. Customers use multiple channels to browse inventory, seek advice, ask questions, make purchases and request service. It can be challenging to be available at all channels all the time, especially if you have multiple solutions to organise your availability.
Automatically engage with your customers
Our out-of-the-box solution connects with all existing processes and systems in your organisation. It makes sure you have all contact channels covered, in voice and in text. Our conversational a.i. and intelligent automation technology enables you to automatically engage with your customers!
Scotty makes sure your customers can reach you in the way they prefer. Our platform even enables your customers to switch between channels during a conversation.
With Scotty, you make sure you meet the demands of today’s customers. Your customers can reach you through any channel and always get an immediate response. Scotty is flexible and adapts to changes in the environment. Switch live between channels or pause the conversation and pick it up later at the exact same point. All fully automated and all done in one out-of-the-box solution.
With Scotty you can implement an out-of-the-box solution that meets the increasing demands of today’s customers!